Contact Us​

Address: By appointment only
Operating Hours: By appointment.​

​​Thank you for visiting our website

We appreciate you visiting our website and for your enquiry into booking an appointment to see us.

There are a few things that we think you need to know before we call. Firstly, you do not need a referral to see our service. You can self-refer.

  1. You do not need a referral to see our service. You can self-refer.
  2. We will need to know if you do have a referral, what does is the referral for and who referred you. Normally with regard to counselling referrals that are made from your GP, or from your employer if they have an Employee Assistance Agreement with us, we will receive some sort of paperwork. Sometimes other organisations like Workcover or Insurance companies will also make referrals to us. So we need to know this.
  3. We need to know if you are involved in any legal issues, or have any pending. Due to the increased difficulty with working within the legal industry a different fee schedule applies for services we provide involved in legal proceedings.
  4. We don't bulk bill. As a private fee-for-service organisation we work on a pay-as-you-go system. Medicare or Health Insurance rebates may apply, but you would need to have the relevant referrals prior to booking your first appointment.

Anything further that is relevant to your referral, will be discussed with you when our Intake Officer calls.​

Email Your Enquiry

Other contact details:

  • Dial Triple Zero (000) for Police, Fire and Ambulance in an emergency.
  • National Poisons Information Centre - Ph: 131 126 (24 hours 7 days)
  • Non-urgent medical help - Ph: 13 HEALTH (13 43 25 84)
  • Lifeline - Ph: 13 11 14 (24 hours 7 days)
  • Kids Helpline - Ph: 1800 551 800 (24 hours 7 days)
  • Eheadspace - Ph: 1800 650 890 (for 12-25 year old)
  • Parentline Queensland - Ph: 1300 301 300 (8am-10pm 7 days)
  • Carers Australia (counselling and help for carers) - Ph: 1800 242 636
  • SuicideLine Prevention - Ph: 1300 651 251
  • Beyond Blue - Ph: 1300 22 4636
  • Sane Australia Mental Health Helpline - Ph: 1800 187 263 (9am-5pm Monday to Friday) 
  • MensLine Australia - Ph: 1300 789 978 (24 hours 7 days) (support and referral to specialist men’s services)
  • WomensLine - Ph: 1800 811 811
  • Pets in Crisis DV Connect - Ph: 1800 811 811
  • Sexual Assault Helpline - Ph: 1800 010 120
  • 1800 RESPECT - Ph: 1800 737 732 (24 hours 7 days) (National Sexual Assault, Domestic and Family Violence Counselling Service)
  • Family Relationship Advice Line - Ph: 1800 050 321 (8am-8pm Monday to Friday, 10am-4pm Saturday)
  • Child Care Access Hotline - Ph: 1800 670 305 (133 677 TTY service for people with a hearing/speech impairment) (8am-6pm Monday to Friday)
  • Child Wise National Child Abuse Prevention Helpline - Ph: 1800 991 099 (9am-5pm Monday to Friday)
  • Playgroup Australia dial - Ph: 1800 171 882 (9am-3pm Monday to Friday)
  • Pregnancy, Birth and Baby - Ph: 1800 882 436 (24 hours 7 days)
  • Disability Support Services - Ph: 1800 139 656
  • Medicare Public Enquiries Line - Ph: 132 011 (24 hours 7 days)
  • Legal Aid Queensland - Ph: 1300 65 11 88
  • SES - Ph: 132 500 (for help with a damaged roof, rising floodwater, trees fallen on buildings, or storm damage)
  • Hearing impaired callers - use National Relay Services in an emergency.

A Better Life is enabled through developing resilience and being equipped with resources to empower you to walk the distance.

"We acknowledge Aboriginal and Torres Strait Islander peoples of this country (Australia), and their connection to land, water and community. We pay our respect to them, their cultures and customs, and to Elders both past and present and future."

YES! I would like to find out more

ABetter_Life Resource Psychologists have provided organisational, training, psychological and counselling services for a range of individuals, public and private sector organisations. To find out more, or make an enquiry on how we may be able to assist your organisation please send an enquiry form through on our Contact page.